Contact Us
We'd love to hear from you! Our dedicated team at ZS MART LTD is here to assist with any inquiries, provide personalized advice, or address any concerns you may have.
Customer Support
Our friendly customer support team is available to assist you Monday through Friday, from 9:00 AM to 6:00 PM. Contact us at +447575845846
Online Assistance
Email Support
For any inquiries, order issues, or assistance, our support team is here to help! Email us at " info@zsmartltd.com "—we’ll respond promptly to ensure a seamless shopping experience.
We are committed to ensuring your experience with ZS MART LTD is exceptional.
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Frequent Asked Questions
Your go-to resource for answers to common queries about our Artificial Jewelary store. We've compiled a list of frequently asked questions to make your shopping experience as seamless as possible. If you can't find the information you're looking for, feel free to reach out to our customer support team for personalized assistance.
What materials are used in your artificial jewelry?
Our jewelry is crafted from high-quality materials like brass, copper, alloy, and gold/silver plating to ensure durability and elegance.
How do I care for my artificial jewelry?
Avoid exposure to water, perfumes, and harsh chemicals. Store in an airtight box to prevent tarnishing and extend its life.
Do you offer custom or personalized jewelry?
Yes, we offer customization options. Contact our support team with your requirements, and we’ll create a unique piece for you.
What is your return and exchange policy?
We accept returns and exchanges within 15 days of purchase, provided the jewelry is unused and in its original packaging.
How long does shipping take?
Orders are typically processed within 2 business days. Shipping times vary based on location but usually take 7 days.